How do I start?

The best and quickest way is to submit an inquiry. A Patient Relationship Specialist is assigned to you who will put together your case, share with more than one docs and hospitals and get returned to you with a treatment plan, value of treatment and different beneficial information.

Where are you located?

We are based in Istanbul, Turkey. Moreover; We have active representations in Strangnas – Sweden and Sarajevo – Bosnia and Herzegovina. We also have agents in other parts of the world where we have Network health providers.

Why should I trust you?

Our priority is your health and happiness, not your money! Health is never a joke and we don’t play games, we know our job very well and we are ready for you.

How much do I save?

Savings may be from 30-90%, depending upon the technique and the destination.

Any estimate at the value?

Once you’ve got got supplied your present circumstance inclusive of clinical records and reports, the records will be reviewed and tested through the professionals of affiliated hospitals, thus gets returned to you with a complete estimate of your treatment.

Why are your prices cheaper than other countries?

The cost difference is largely due to the exchange rate difference, along with labor and insurance costs, not for poor quality. Turkey has a favorable exchange rate with many currencies, so our prices remain very cheap compared to other countries.

Do the doctors & nurses & medical staff speak English?

All of our associate hospitals have fluent English talking staff. We have translators to serve patients talking Arabic, Spanish, French, Russian. Our translators from different languages are also available when needed. I actually have a “unique requirement”, following session with us, we can accommodate all unique necessities in which feasible. Please do inform us of such necessities in order that we are able to make suitable preparations for you.

If I deal directly with the doctor or hospital, will my medical fees less?

We search and find the best quality and most suitable hospitals for you. You are just “one” customer for that hospital, we provide them with dozens of patients throughout the year, so we get the best prices for you.

What treatments are available?

Turkey has world-class medical doctors and facilities from simplest to complicated procedures.

Common treatments that we deal with are all Plastic Surgery treatments, Bariatric Surgery, Oncology, Knee and Hip Replacements, Bone, Spine, Heart, Eye, Dental Treatments, Fertility, General Health Check Ups and many more types of treatment that you have special requests.

What if I can’t find the procedure I need on your website?

The procedure you are looking for may not be listed on our application form or on our website, but there is a good chance we can assist you. Let us connect you with our top doctors to provide free consultation. Send us a message about what you are looking for; Let’s see what we can do for you as soon as possible.

If I am taking a companion, can he/she travel with me?

Of course, your friend can travel with you. He or she may need a valid passport as well as a visa (this depends on the country of destination and country of origin/citizenship). Most hospitals in Turkey allow at least one attendant to stay with the patient (in the hospital). For accommodation, ticketing and other needs, you can ask us without hesitation.

Do you help with VISA?

As part of our free consultation we offer to you, after you have decided on a hospital, we will work with the hospital to get you the VISA invitation letter (issued by the hospital). Usually, patients get a priority VISA through that. 

Can I go for a “sight-seeing”? Or can I add an extra few days holiday plan?

Yes, we will be happy to show you around and create your extra holiday plan. Istanbul is one of the most beautiful cities in the world and there are many places to visit, our advice would be to spare a few extra days to explore Istanbul. Check our travel alternatives with our Patient Relations Specialist.

Where do I stay?

Our Patient Relations Specialist will share accommodation options with you. Before you set off for your trip, we work with you to make sure you book an accommodation you like and choose. Alternatively, you can make the reservation online, for which we can recommend popular websites.

I don’t know anything about the country I’m coming from. Will I be safe?

Turkey is a really safe place for tourists. Hospitals and places close to it have been verified by us. Also on arrival you will receive Concierge set from us about the city and Tips-Tricks to make your stay easier.

Can I book my own travel arrangements?

Yes. Of course, you can book your flight and arrange your accommodation yourself, it will be enough to share all the details with us beforehand. Your airport pick-up is free, MW Concierge is with you every step of the way to keep you moving and staying comfortable.

Do the hospitals in Turkey accept health insurance?

If you have an internationally valid/valid health insurance in Turkey, please warn the hospital about this. If it is an approved insurance provider; The hospital may require you to receive an advance payment guarantee, which you must coordinate with your home country. Be sure to share this important information with us in advance.